Ironic that I should be writing a high-level paper on backups for small business - my laptop is rapidly expiring, so I'm in the realms of "backup this weeks work, get the restore ready, check the disk, plan the time"!
It all makes big distractions from the work I should be doing, and takes time away from the business "coal-face" where I should be. It has, however given me chance to stumble on a free software that could help people keep a basic backup of their stuff - Genie Timeline (http://www.genie9.com/free_products/Free_timeline.aspx) is just what is needed to keep forgetful/busy people safe (or at least their data!).
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